Job Description:

Registered Manager – Domiciliary Care

GoodOaks Homecare Bedford
Location: Bedford, Bedfordshire
Salary: £38,000–£43,000 per year, depending on experience and qualifications, plus performance-related bonus and additional payment for on-call duties
Contract: Full-time, permanent

Lead an established service. Shape its next stage of growth.

GoodOaks Homecare Bedford is looking for an ambitious care leader with domiciliary or homecare management experience to lead our established visiting and live-in care service.

You will join an experienced team, a loyal client base and a business with a strong local reputation for personalised care. This is an opportunity to build on solid foundations—not a turnaround role.

Working closely with an involved and supportive Director, you will have the autonomy to lead the service, develop your team and help grow the business across Bedford and the surrounding area.

What we offer

• £38,000–£43,000 annual salary, depending on experience and qualifications.

• Performance-related annual bonus linked to clear, achievable targets.

• Additional payment for participation in the shared on-call rota.

• Regular salary and performance reviews.

• Reimbursement of your Enhanced DBS check fee.

• Ongoing training, professional development and support from the GoodOaks franchise team.

• Company pension.

• Free on-site parking.

• Employee and store discounts.

• Company events and paid volunteer days.

• Direct access to a supportive Director and genuine input into the future of the service.

Your role

As Registered Manager, you will take responsibility for the quality, compliance and day-to-day operation of the service. Your responsibilities will include:

• Acting as the CQC Registered Manager and ensuring compliance with regulatory requirements and adult social-care legislation.

• Leading, supporting and developing the care and office teams through recruitment, induction, supervision and appraisal.

• Overseeing client consultations, assessments, care planning, risk assessments and new-client onboarding.

• Maintaining high standards through audits, spot checks, observations and ongoing quality assurance.

• Managing safeguarding concerns, complaints and feedback, using learning to improve the service.

• Supporting effective rota management, safe staffing and continuity of care.

• Building trusted relationships with clients, families, healthcare professionals, commissioners and community partners.

• Working with the Director to develop referral networks and grow our visiting and live-in care services.

• Participating in the shared out-of-hours on-call rota, with additional payment.

What you will bring

Management or senior leadership experience within domiciliary care or homecare is essential.

You will also need:

• Practical knowledge of homecare operations, including assessments, care planning, rotas, staffing, quality assurance and on-call responsibilities.

• Experience within CQC-regulated adult social care and a strong understanding of the relevant regulatory requirements.

• Experience managing safeguarding, compliance, complaints and service improvement.

• The ability to motivate, develop and hold a team accountable while maintaining a positive working culture.

• Strong communication, organisation and relationship-building skills.

• Confidence making decisions, taking responsibility and responding calmly to changing priorities.

• Commercial awareness and a commitment to growing the service without compromising care quality.

• A valid driving licence permitting you to drive in the UK and access to a car for work-related travel.

A Level 5 Diploma in Leadership and Management for Adult Care, or an equivalent qualification, is highly desirable. We will also consider candidates who are working towards the qualification or have suitable experience and are willing to complete it.

Applicants must have the right to work in the UK. Employer sponsorship is not available for this role. Appointment is subject to an appropriate Enhanced DBS check and right-to-work checks.

About GoodOaks Homecare Bedford

We provide personalised visiting and live-in care that helps people remain safe, comfortable and independent in their own homes. We believe outstanding care starts with well-supported people, and we are committed to valuing, developing and rewarding our team.

If you have the homecare leadership experience and ambition to help an established service grow, apply with your CV, clearly outlining your domiciliary-care experience and management responsibilities.